Here are the most common questions from customers interested in our eco‑friendly fireplace heat recovery systems, pellet burners, and all‑season heating solutions. If your question isn’t listed, feel free to contact us via WhatsApp or phone for personalized help.
With a properly installed heat exchanger (like *EQUATAIR*) or heat reclaimer, you can recover a significant portion of the heat normally lost up the chimney. Savings vary depending on fireplace size, insulation, and usage, but gains of 20‑30% or more are realistic. The unit converts lost heat into usable warmth, reducing dependence on other heating sources.
Yes. Pellet burners burn compressed biomass under controlled conditions, yielding high efficiency and low emissions. When combined with quality pellets, they provide steady heat with less ash and smoke. Our QAÏTO range is designed to deliver both strong performance and environmental responsibility.
Absolutely. Our EQUATAIR Turbo and other heat exchangers are designed for easy installation without altering the fireplace’s structure. You keep the charm and aesthetics of your hearth while adding functionality. Always follow safety standards and maintain good airflow.
Routine maintenance includes cleaning ash and soot, ensuring filters (if any) are clean, verifying that the heat exchanger or burner is operating correctly, and checking seals and airflow paths. For the pellet burner, also inspect the pellet quality and refill mechanism. Regular maintenance prolongs product life and preserves efficiency.
Yes — depending on region, the type of heating product, and its certification, you may be eligible for financial aid (tax credits, low‑interest loans, or grants). Since CONFORT DOMO products are eco‑responsible and many are “Made in France”, they often qualify for such incentives. We can help you check eligibility.
Want to learn more about our eco-friendly solutions or need help choosing the right product ?